Privacy Policy

This Privacy Policy applies when you visit otrvhz.com, make a purchase, contact us, or otherwise interact with our store. “We,” “us,” and “our” refer to Otrvhz™ and its operator, Guangzhou Jianqiao Trading Co., Ltd.

Information We Collect

Depending on how you use our store, we may collect your name, billing and shipping address, email address, phone number, order details, payment status, and communications with customer support. When you browse the store, technical information may also be collected, including your IP address, browser type, device information, and interactions with store pages.

Payments are processed by the providers available at checkout. We do not receive or store full payment card numbers when payment is handled by those providers.

How We Use Information

• To process orders, payments, shipping, returns, and support requests.
• To operate, maintain, and improve our store and shopping experience.
• To communicate with you about orders and service updates.
• To send marketing communications where permitted by your choices and applicable law.
• To help protect our store, customers, and transactions from fraud or misuse.
• To meet legal obligations and enforce our store terms.

Cookies and Similar Technologies

Our store and service providers may use cookies and similar technologies to support site functions, remember preferences, understand store usage, and improve performance. You can manage cookies through your browser settings. Disabling some cookies may affect how parts of the store work.

How We Share Information

We may share personal information with service providers that help operate the store, including ecommerce, payment, analytics, customer support, fraud prevention, and shipping providers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. We do not sell personal information for money.

Retention and Security

We keep personal information for as long as needed to provide services, maintain transaction records, resolve disputes, and meet legal obligations. We use reasonable safeguards designed to protect information, but no online service can guarantee absolute security.

Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict some processing. You may unsubscribe from marketing emails using the link in the email. To make a privacy request, contact us using the details below. We may need to verify your identity before responding.

International Processing and Children

Your information may be processed in countries where our store or service providers operate. Our store is intended for a general audience and is not designed for children to use independently. We do not knowingly collect personal information directly from children where prohibited by law.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal requirements. The revised version will be posted on this page.

Contact

Otrvhz™ · Guangzhou Jianqiao Trading Co., Ltd.
Owner: Li Fangshuai
Room 501, Lane 11, Nanzhen East Street, Shipai, Tianhe District, Guangzhou, Guangdong, China
Email: service@otrvhz.com
Phone: +852 3555844
Customer service hours: 8:00 AM – 10:00 PM Daily